Experiential Toy Retail Associate - Flexible Schedule

Mattel, Inc.; Orlando (FL); On-site; USD 21,000 - 24,000; Part time

Job summary

American Girl, Orlando, is seeking a dynamic Sales Department Clerk (Retail Associate) to deliver prompt, friendly service in a fast-paced, customer-focused environment. You will leverage product knowledge to meet shopper needs, process transactions, and contribute to store events and promotions.

The role requires a willingness to work a flexible retail schedule, including days, nights, and weekends, with basic computer skills and a POS system.

Qualifications

• Sales experience in the specialty retail or service industry is preferred.
• Must possess basic computer skills; some experience using a POS system.

Responsibilities

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge and upselling when appropriate.
• Share information on store events, promotions, and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and turn returns into exchanges.
• Communicate merchandise and service needs to management promptly.
• Provide assistance to accomplish team and company goals.

Skills

Sales experience

POS familiarity

Flexible schedule

Job description

American Girl, Orlando, is seeking a dynamic Sales Department Clerk (Retail Associate) to deliver prompt, friendly service in a fast-paced, customer-focused environment. You will leverage product knowledge to meet shopper needs, process transactions, and contribute to store events and promotions.

The role requires a willingness to work a flexible retail schedule, including days, nights, and weekends, with basic computer skills and a POS system.