Experiential Retail Sales Associate — Flexible Schedule

Mattel; Dallas, Northern (TX, KY); Hybrid; USD 21,000 - 24,000; Full time

Job summary

American Girl is seeking a Sales Department Clerk (Retail Associate) for our Dallas store to deliver prompt, friendly sales assistance in a customer‑oriented environment.

You will share product knowledge, process POS transactions, upsell where appropriate, and relay events and promotions to customers.

Sales experience in specialty retail is preferred; a flexible schedule including days, nights, and weekends is required; basic computer skills and POS familiarity are encouraged.

Qualifications

• Sales experience in specialty retail or service preferred.
• Must possess basic computer skills; some experience with a POS system is preferred.
• Must be willing to work a flexible retail schedule including days, nights and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge and upselling.
• Share information on store events, promotions, and activities with customers.
• Process all point-of-sale transactions promptly and accurately.
• Resolve customer problems and turn returns into exchanges when possible.
• Communicate merchandise and service needs to management in a timely manner.
• Provide assistance to accomplish team and company goals.

Skills

Sales experience

POS system

Basic computer skills

Flexible schedule

Tools

POS System

Job description

American Girl is seeking a Sales Department Clerk (Retail Associate) for our Dallas store to deliver prompt, friendly sales assistance in a customer‑oriented environment.

You will share product knowledge, process POS transactions, upsell where appropriate, and relay events and promotions to customers.

Sales experience in specialty retail is preferred; a flexible schedule including days, nights, and weekends is required; basic computer skills and POS familiarity are encouraged.