Experienced Shift Manager

McDonald's; Plymouth (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

A leading global fast-food restaurant in Plymouth, New Hampshire, is seeking an Experienced Shift Manager to lead daily operations. You will inspire and direct the crew while ensuring fast, friendly service meets high-quality standards. Responsibilities include managing inventory, scheduling, and maintaining safety protocols. Ideal candidates will have a strong people-oriented approach, flexibility for varied shifts, and previous leadership experience. Join our team to foster a positive environment focused on customer satisfaction.

Qualifications

• Previous leadership experience in hospitality or retail preferred.
• Ability to manage in a fast-paced and sometimes stressful environment.
• Flexibility to work varied shifts including nights and weekends.
• Strong customer service orientation and problem-solving skills.

Responsibilities

• Inspire and direct crew while leading by example.
• Manage daily operations, including inventory and sales targets.
• Ensure fast, accurate, and friendly service to meet QSC standards.
• Schedule, train new members, and create a high-performance environment.
• Oversee food safety, cleanliness, and restaurant security.

Skills

Strong people skills

Can-do attitude

Commitment to high standards

Inventory management

Scheduling

Job description

Experienced Shift Manager at McDonald's –
Lead daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC). Oversee crew, manage inventory, scheduling, sales goals, food safety, and maintain leadership during varied shifts (day/night/weekends). Focus on team development and customer satisfaction.

Key Responsibilities

• Leadership: Inspiring and directing crew and other managers, leading by example.
• Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.
• Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.
• Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.
• Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to “Swing”

• Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours.
• Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

• Experience: Previous leadership in hospitality or retail is often preferred.
• Skills: Strong people skills, a “can‑do” attitude, and commitment to high standards are essential.
• Pace: A fast‑paced, team‑focused, and sometimes stressful environment during peak times.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Consulting, Information Technology, and Sales

Industries

Restaurants