Experienced Shift Manager

McDonald's; Seabrook (NH); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading fast-food restaurant in Seabrook, NH is seeking a Swing Manager to lead daily shifts and ensure fast and friendly service while maintaining high Quality, Service, and Cleanliness (QSC) standards. The role requires strong leadership, operations management, and a commitment to customer satisfaction in a fast-paced environment. Ideal candidates will possess previous leadership experience in hospitality or retail, excellent people skills, and the ability to adapt to varied shifts.

Qualifications

• Previous leadership experience in hospitality or retail is preferred.
• Strong people skills and a commitment to high standards are essential.
• Ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Inspire and direct crew and other managers, leading by example.
• Manage daily operations, including inventory, orders, and waste.
• Ensure fast, accurate service to meet Quality, Service, and Cleanliness standards.
• Schedule and train new members, fostering a positive environment.
• Oversee food safety and restaurant cleanliness.

Skills

Leadership

People skills

Adaptability

Job description

A McDonald's Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety.

Acting as a key leader during varied shifts (day/night/weekends) and focusing on team development and customer satisfaction.

Key Responsibilities

• Leadership: Inspiring and directing crew and other managers, leading by example.
• Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.
• Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.
• Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.
• Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to “Swing”

• Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours, hence the "swing".
• Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

• Experience: Previous leadership in hospitality or retail is often preferred.
• Skills: Strong people skills, a "can-do" attitude, and commitment to high standards are essential.
• Pace: A fast-paced, team-focused, and sometimes stressful environment during peak times.