Experienced Shift Manager

McDonald's; Meredith (NH); On-site; USD 36,000 - 56,000; Full time

Job summary

A leading global restaurant chain is seeking a Swing Manager in Meredith, NH. In this role, you will lead daily shifts, manage operations, and ensure high-quality service standards. Responsibilities include inspiring crew members, managing inventory and schedules, and upholding food safety and cleanliness. The ideal candidate will have leadership experience and strong interpersonal skills, thriving in a fast-paced environment. This position requires flexibility in scheduling. Join a dynamic team dedicated to customer satisfaction.

Qualifications

• Previous leadership experience in hospitality or retail preferred.
• Strong people skills and a commitment to high standards required.
• Ability to thrive in a fast-paced and occasionally stressful environment.

Responsibilities

• Inspire and direct crew, leading by example.
• Manage daily operations, including inventory and sales.
• Ensure fast and friendly service to meet QSC standards.
• Schedule and train new team members.
• Oversee food safety and restaurant cleanliness.

Skills

Strong people skills

Leadership

Can-do attitude

High standards

Job description

A McDonald's Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety, acting as a key leader during varied shifts (day/night/weekends) and focusing on team development and customer satisfaction.

Key Responsibilities

• Leadership: Inspiring and directing crew and other managers, leading by example.
• Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.
• Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.
• Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.
• Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to “Swing”

• Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours, hence the “swing”.
• Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

• Experience: Previous leadership in hospitality or retail is often preferred.
• Skills: Strong people skills, a “can-do” attitude, and commitment to high standards are essential.
• Pace: A fast-paced, team-focused, and sometimes stressful environment during peak times.