Experienced Shift Manager

McDonald's; Colchester (VT); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading fast food chain in Colchester is seeking a Swing Manager to lead daily shifts ensuring fast and friendly service. You will manage crew, oversee operations, and maintain high standards of quality, service, and cleanliness. Ideal candidates will have previous leadership experience in hospitality or retail, strong people skills, and the ability to thrive in a fast-paced environment. This role requires flexibility with varied shifts, including nights and weekends.

Qualifications

• Previous leadership in hospitality or retail is often preferred.
• Strong people skills and a high standard of work are essential.
• Ability to handle a fast-paced, sometimes stressful environment.

Responsibilities

• Inspire and direct crew and other managers, leading by example.
• Manage daily operations including inventory, orders, and sales targets.
• Ensure fast, accurate, friendly service to meet standards.

Skills

Strong people skills

Leadership abilities

Ability to work in a fast-paced environment

Job description

A McDonald's Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety, acting as a key leader during varied shifts (day/night/weekends) and focusing on team development and customer satisfaction.

Key Responsibilities

• Leadership: Inspiring and directing crew and other managers, leading by example.
• Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.
• Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.
• Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.
• Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to “Swing”

• Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours, hence the “swing”.
• Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

• Experience: Previous leadership in hospitality or retail is often preferred.
• Skills: Strong people skills, a “can-do” attitude, and commitment to high standards are essential.
• Pace: A fast-paced, team-focused, and sometimes stressful environment during peak times.