Experienced Shift Manager

McDonald's; Laconia (NH); Presencial; USD 40 000 - 50 000; Tempo integral

Resumo da oferta

A leading fast-food restaurant is seeking a Swing Manager to lead daily shifts in Laconia, New Hampshire. In this role, you will oversee crew operations, manage inventory and scheduling, and ensure high standards of quality, service, and cleanliness. The ideal candidate will have leadership experience in hospitality or retail, strong people skills, and a commitment to maintaining high operational standards. Flexibility in scheduling is essential.

Qualificações

• Previous leadership experience in hospitality or retail is preferred.
• Ability to work in a fast-paced and stressful environment.

Responsabilidades

• Inspire and direct crew and managers, leading by example.
• Manage daily operations including inventory, orders, and sales targets.
• Ensure fast, accurate, and friendly customer service.
• Schedule and train new staff while fostering a positive work environment.
• Oversee food safety and restaurant cleanliness.

Conhecimentos

Strong people skills

Can-do attitude

Commitment to high standards

Descrição da oferta de emprego

A McDonald's Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety, acting as a key leader during varied shifts (day/night/weekends) and focusing on team development and customer satisfaction.

Key Responsibilities

• Leadership: Inspiring and directing crew and other managers, leading by example.
• Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.
• Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.
• Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.
• Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to “Swing”

• Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours, hence the “swing”.
• Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

• Experience: Previous leadership in hospitality or retail is often preferred.
• Skills: Strong people skills, a “can-do” attitude, and commitment to high standards are essential.
• Pace: A fast-paced, team-focused, and sometimes stressful environment during peak times.