Experienced Shift Manager

McDonald's; Morristown (VT); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading fast-food chain seeks a Swing Manager in Morristown, Vermont. This role requires strong leadership skills and the ability to manage daily operations, ensuring fast and friendly service while upholding quality standards. Responsibilities include inspiring crews, meeting sales goals, training staff, and overseeing food safety. Candidates should possess effective people skills, adaptability to varied shifts, and experience in a fast-paced environment. Join us in delivering excellent customer service and team development.

Qualifications

• Previous leadership experience is often preferred in hospitality or retail.
• Strong people skills and a commitment to high standards are essential.
• Ability to work in a fast-paced and sometimes stressful environment.

Responsibilities

• Inspire and direct crew and fellow managers.
• Manage daily operations, including inventory and sales targets.
• Ensure fast, accurate, and friendly service to meet QSC standards.
• Schedule, train, and foster a high-performance work environment.
• Oversee food safety and restaurant security.

Skills

Leadership

People skills

Flexibility

Inventory management

Job description

A McDonald's Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety, acting as a key leader during varied shifts (day/night/weekends) and focusing on team development and customer satisfaction.

Key Responsibilities

• Leadership: Inspiring and directing crew and other managers, leading by example.
• Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.
• Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.
• Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.
• Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to “Swing”

• Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours, hence the “swing”.
• Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

• Experience: Previous leadership in hospitality or retail is often preferred.
• Skills: Strong people skills, a “can-do” attitude, and commitment to high standards are essential.
• Pace: A fast-paced, team-focused, and sometimes stressful environment during peak times.