Experienced Shift Manager

McDonald's; Essex Junction (VT); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading fast-food chain in Essex Junction is seeking a Swing Manager to lead daily shifts. You will ensure fast and friendly service, manage inventory, and hit sales goals while maintaining cleanliness and safety standards. This role requires leadership, flexibility in scheduling, and the ability to inspire a team in a fast-paced environment. Previous experience in hospitality or retail is preferred. Join us in maintaining a high-performance work culture that prioritizes customer satisfaction.

Qualifications

• Experience in leadership roles in hospitality or retail preferred.
• Ability to inspire and direct a team effectively.
• Ability to work in a fast-paced environment.

Responsibilities

• Lead daily shifts, ensuring high-quality service and standards.
• Manage operations including inventory and scheduling.
• Foster a positive environment through team management.

Skills

Leadership

Strong people skills

Flexibility

Commitment to high standards

Job description

A McDonald's Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety, acting as a key leader during varied shifts (day/night/weekends) and focusing on team development and customer satisfaction.

Key Responsibilities

• Leadership: Inspiring and directing crew and other managers, leading by example.
• Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.
• Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.
• Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.
• Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to “Swing”

• Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours, hence the “swing”.
• Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

• Experience: Previous leadership in hospitality or retail is often preferred.
• Skills: Strong people skills, a “can-do” attitude, and commitment to high standards are essential.
• Pace: A fast-paced, team-focused, and sometimes stressful environment during peak times.