Experienced Shift Manager

McDonald's; Lincoln (NH); Presencial; USD 40 000 - 50 000; Tempo integral

Resumo da oferta

A leading fast-food restaurant in Lincoln, NH, seeks a Swing Manager to lead daily shifts, ensuring fast and friendly service while maintaining high standards for Quality, Service, and Cleanliness. The ideal candidate will inspire and manage the crew, oversee operations such as inventory and scheduling, and handle food safety. Flexibility is essential, with varied shifts covering mornings to nights. Previous leadership experience in hospitality or retail is preferred.

Qualificações

• Previous leadership in hospitality or retail is often preferred.
• Essential skills include a can-do attitude and commitment to high standards.
• Adaptability to a fast-paced, team-focused environment.

Responsabilidades

• Inspire and direct crew and other managers by leading by example.
• Manage daily tasks including inventory, orders, and meeting sales targets.
• Ensure fast, accurate service to meet Quality, Service, and Cleanliness standards.
• Schedule, train new members, and foster a positive environment.
• Oversee food safety, cleanliness, and restaurant security.

Conhecimentos

Strong people skills

Leadership

High standards commitment

Flexible schedule

Descrição da oferta de emprego

A McDonald's Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety, acting as a key leader during varied shifts (day/night/weekends) and focusing on team development and customer satisfaction.

Key Responsibilities

• Leadership: Inspiring and directing crew and other managers, leading by example.
• Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.
• Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.
• Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.
• Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to “Swing”

• Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours, hence the “swing”.
• Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

• Experience: Previous leadership in hospitality or retail is often preferred.
• Skills: Strong people skills, a “can-do” attitude, and commitment to high standards are essential.
• Pace: A fast-paced, team-focused, and sometimes stressful environment during peak times.