Experienced Shift Manager

McDonald's; Dover (NH); On-site; USD 40,000 - 130,000; Full time

Job summary

A leading fast-food chain in Dover, NH is looking for an Experienced Shift Manager to ensure exceptional customer service and operational efficiency. Responsibilities include leading the crew, managing daily operations, and prioritizing food safety. Candidates should preferably have prior leadership experience in hospitality or retail and possess strong people skills. This full-time position requires shift flexibility, including nights and weekends.

Qualifications

• Experience in hospitality or retail leadership preferred.
• Ability to work in a fast-paced and team-focused environment.

Responsibilities

• Lead daily shifts ensuring fast and friendly service.
• Manage operations including inventory and scheduling.
• Oversee food safety and cleanliness.

Skills

Leadership

Strong people skills

Flexibility

Job description

Join to apply for the Experienced Shift Manager role at McDonald’s

Portsmouth, NH $40,000.00‑$130,000.00 (2 months ago)

A McDonald’s Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety. The role acts as a key leader during varied shifts (day/night/weekends) and focuses on team development and customer satisfaction.

Key Responsibilities

• Leadership: Inspiring and directing crew and other managers, leading by example.
• Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.
• Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.
• Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.
• Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it Means to "Swing"

• Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant’s full operating hours, hence the "swing".
• Flexibility: Requires a flexible schedule to meet the restaurant’s needs.

Typical Requirements & Environment

• Experience: Previous leadership in hospitality or retail is often preferred.
• Skills: Strong people skills, a "can‑do" attitude, and commitment to high standards are essential.
• Pace: A fast‑paced, team‑focused, and sometimes stressful environment during peak times.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Consulting, Information Technology, and Sales

Industries: Restaurants