$18.50 Experienced Shift Manager

McDonald's; Seabrook (NH); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading fast-food chain is seeking a Swing Manager to lead daily shifts, ensuring fast, friendly service and high standards in quality, service, and cleanliness (QSC). Responsibilities include overseeing crew, managing operations, hitting sales goals, and ensuring food safety. The ideal candidate should have previous leadership experience in hospitality or retail, strong people skills, and the ability to thrive in a fast-paced environment. This role requires flexibility to cover various shifts during the restaurant's operating hours.

Qualifications

• Previous leadership in hospitality or retail is often preferred.
• Strong people skills, a can-do attitude, and commitment to high standards are essential.
• Ability to work in a fast-paced, team-focused, and sometimes stressful environment.

Responsibilities

• Inspire and direct crew and other managers, leading by example.
• Manage daily tasks, including inventory, orders, waste, and meeting sales targets.
• Ensure fast, accurate, and friendly service to meet QSC standards.
• Schedule, train new members, and foster a positive, high-performance environment.
• Oversee food safety, cleanliness, and restaurant security.

Skills

Leadership

Strong people skills

Flexibility

Job description

A McDonald's Swing Manager leads daily shifts, ensuring fast, friendly service and high standards for Quality, Service, and Cleanliness (QSC) by overseeing crew, managing operations (inventory, scheduling), hitting sales goals, and handling food safety, acting as a key leader during varied shifts (day/night/weekends) and focusing on team development and customer satisfaction.

Key Responsibilities

• Leadership: Inspiring and directing crew and other managers, leading by example.
• Operations: Managing daily tasks, including inventory, orders, waste, and meeting sales targets.
• Customer Experience: Ensuring fast, accurate, and friendly service to meet QSC standards.
• Team Management: Scheduling, training new members, and fostering a positive, high-performance environment.
• Safety & Security: Overseeing food safety, cleanliness, and restaurant security.

What it means to “Swing”

• Varied Shifts: Working different shifts (mornings, nights, weekends) to cover the restaurant's full operating hours, hence the “swing”.
• Flexibility: Requires a flexible schedule to meet the restaurant's needs.

Typical Requirements & Environment

• Experience: Previous leadership in hospitality or retail is often preferred.
• Skills: Strong people skills, a “can-do” attitude, and commitment to high standards are essential.
• Pace: A fast-paced, team-focused, and sometimes stressful environment during peak times.