Experienced Desktop Support Technician – HW, Network, Imaging

Talentify; Latham (NY); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability plans

Employee Assistance Program

Paid holidays

Paid time off

Paid parental leave

401(k)

FSA/HSA

Job summary

CompucomStaffing is seeking an experienced IT support technician to troubleshoot hardware, software, and connectivity issues across manufacturing and sales environments. You will image machines, perform standard hardware replacement, and ensure smooth end-user experience while delivering strong customer service.

Minimum 3–5+ years of IT support, basic networking, and familiarity with Windows 11 and Apple devices are required. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

• 3–5+ years of IT support experience.
• Basic network background.
• Proficient in Win11, laptops, and desktops.
• Basic Apple knowledge.
• Supporting manufacturing division and sales.
• Strong customer soft skills.
• Certifications are preferred, but not required.
• Manufacturing experience is highly desired and ability to work with tools.

Responsibilities

• Troubleshoot hardware, software, wireless, and connectivity issues.
• Image machines.
• Perform standard hardware replacement.

Skills

IT support

Hardware troubleshooting

Networking basics

Windows 11

Apple hardware

Customer service

Manufacturing environment

Communication

Job description

CompucomStaffing is seeking an experienced IT support technician to troubleshoot hardware, software, and connectivity issues across manufacturing and sales environments. You will image machines, perform standard hardware replacement, and ensure smooth end-user experience while delivering strong customer service.

Minimum 3–5+ years of IT support, basic networking, and familiarity with Windows 11 and Apple devices are required. Competitive hourly pay and comprehensive benefits are offered.