Onsite End-User IT Support Specialist

VetJobs; Milford (ME); On-site; USD 45,000 - 60,000; Full time

Job summary

CompucomStaffing, a division of CompuCom, is seeking a Desktop Technician to join the team onsite in Milford, MA, for a 3-month contract. You will provide end-user support, diagnose hardware/software issues, and help configure and maintain computer systems.

The role requires 3+ years in technical support, strong customer service, and a solid understanding of PC hardware and operating systems. This is a W2 opportunity with comprehensive benefits and a focus on rapid, quality support.

Qualifications

• Minimum 3+ years of technical support experience.
• Knowledge of PC hardware, operating systems, troubleshooting, and enterprise tools.
• Excellent customer service, communication, and problem-solving abilities.

Responsibilities

• Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and authorized peripherals.
• Prepare workstations and assist with hardware set up services.
• Install, configure, upgrade, image, reimage and maintain computer systems and end-user equipment.
• Respond to technical support requests via phone, email, ticketing systems, or in-person visits.

Skills

Technical support

PC hardware

Customer service

Education

High School/GED

Job description

CompucomStaffing, a division of CompuCom, is seeking a Desktop Technician to join the team onsite in Milford, MA, for a 3-month contract. You will provide end-user support, diagnose hardware/software issues, and help configure and maintain computer systems.

The role requires 3+ years in technical support, strong customer service, and a solid understanding of PC hardware and operating systems. This is a W2 opportunity with comprehensive benefits and a focus on rapid, quality support.