Experienced Customer Service Rep: Orders & Pricing

USA MOT Motion Industries, Inc.; Omaha (NE); On-site; USD 38,000 - 54,000; Full time

Job summary

Motion Industries is seeking a Customer Service Representative II in Omaha, NE. Under supervision, you will determine customer needs, provide quotes, process orders, and support teammates to ensure accuracy and timely delivery.

You should have a high school diploma and 3–5 years related experience, strong communication, reliability, and negotiation skills, and solid computer proficiency. This role offers healthcare, 401(k), and holiday pay.

Qualifications

• High school diploma or GED required and 3–5 years of related experience preferred.
• Strong communication, reliability, and attention to detail are essential.
• Solid computer skills and basic product knowledge are expected.

Responsibilities

• Respond to customer inquiries regarding products, provide quotes, and enter orders.
• Place customer orders via telephone, fax, email, or walk-in (counter sales).
• Influence gross profit by negotiating sale and purchase prices within parameters.
• Build customer relationships to drive repeat business and improve processes.
• Determine the most cost-effective shipping method for orders and handle returns as needed.
• Assist less experienced representatives and support specific customers.

Skills

Reliability

Organization

Attention to detail

Communication

Multi-tasking

Computer skills

Negotiation

Product knowledge

Education

High school diploma or GED

Job description

Motion Industries is seeking a Customer Service Representative II in Omaha, NE. Under supervision, you will determine customer needs, provide quotes, process orders, and support teammates to ensure accuracy and timely delivery.

You should have a high school diploma and 3–5 years related experience, strong communication, reliability, and negotiation skills, and solid computer proficiency. This role offers healthcare, 401(k), and holiday pay.