Experience Guide: Membership Sales & Guest Experience

The NOW Cherry Creek; Denver (CO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid training

Sales commissions

Paid Time Off

Free massages

Employee discounts

Health insurance (for full time)

Job summary

The NOW Massage Cherry Creek is seeking an Experience Guide to greet guests, customize their massage experience, and drive membership and service sales in a vibrant, zen boutique. You’ll handle bookings, payments, and checkout while delivering exceptional guest experiences.

You’ll join a supportive team environment with paid training, employee discounts, and perks like free massages. A sales or hospitality background helps you thrive in this energized Denver setting.

Qualifications

• Sales and service-related experience required.
• Strong communication skills including listening and empathy.
• Expertise in selling memberships and services for guest experience.

Responsibilities

• Provide top level service for guests and team members.
• Warmly greet and check-in guests.
• Actively drive membership and product sales.
• Educate guests on services, memberships and retail offerings.
• Book, edit and cancel massage appointments.
• Open/close boutique per SOPs.
• Resolve guest issues and maintain clean areas.
• Collaborate with leadership to drive best practices.

Skills

sales experience

guest service

communication

Job description

The NOW Massage Cherry Creek is seeking an Experience Guide to greet guests, customize their massage experience, and drive membership and service sales in a vibrant, zen boutique. You’ll handle bookings, payments, and checkout while delivering exceptional guest experiences.

You’ll join a supportive team environment with paid training, employee discounts, and perks like free massages. A sales or hospitality background helps you thrive in this energized Denver setting.