Experience-First Sales Lead & Floor Leader

Build-A-Bear Workshop; Kissimmee (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

Build-A-Bear Workshop in Kissimmee, FL is seeking a TEMP Sales Lead who serves as a Floor Leader on Duty and a role model Bear Builder. You will guide a team, deliver exceptional Guest service, and drive store sales goals through Experience First behaviors.

When not acting as Floor Leader, you’ll perform Bear Builder duties, support management with coaching, ensure brand standards, and create a welcoming, energetic environment for Guests during flexible hours including weekends and holidays.

Qualifications

• High school diploma or GED is required.
• Availability to work 15-25 hours per week.
• Retail or Build-A-Bear experience preferred.
• Associate’s degree in business or related field is a plus.

Responsibilities

• Be a role model by delivering exceptional guest service.
• Guide and direct a team to meet store sales goals.
• Model Experience First behaviors.
• Provide feedback to management on performance and compliance.

Skills

Guest service

Team leadership

Experience First

Feedback

Education

High school diploma or GED

Associate’s degree (business/related)

Job description

Build-A-Bear Workshop in Kissimmee, FL is seeking a TEMP Sales Lead who serves as a Floor Leader on Duty and a role model Bear Builder. You will guide a team, deliver exceptional Guest service, and drive store sales goals through Experience First behaviors.

When not acting as Floor Leader, you’ll perform Bear Builder duties, support management with coaching, ensure brand standards, and create a welcoming, energetic environment for Guests during flexible hours including weekends and holidays.