Experience-First Sales Lead & Floor Leader

Build-A-Bear Workshop; Allen (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Build-A-Bear Workshop is seeking a Sales Lead who acts as a role model Bear Builder and Floor Leader on Duty. You will guide a team, deliver exceptional Guest service, and help meet store sales goals through Experience First behaviors.

When not designated as Floor Leader, you will function as a Bear Builder, supporting operations, coaching associates, and upholding brand standards in a flexible retail setting.

Qualifications

• High school diploma or GED required.
• Availability to work 15-25 hours per week.
• Preferred: store associate experience at Build-A-Bear.
• Preferred: Associate’s degree or higher in business/management.

Responsibilities

• Be a role model delivering exceptional Guest service to create memorable experiences.
• Guide and direct a team to meet sales goals and ensure smooth store operations.
• Model Experience First behaviors in daily interactions.
• Provide feedback to management on performance and compliance.

Skills

Guest service

Leadership

Teamwork

Customer interaction

Flexibility

Education

High school diploma or GED

Associate’s degree in business/management

Job description

Build-A-Bear Workshop is seeking a Sales Lead who acts as a role model Bear Builder and Floor Leader on Duty. You will guide a team, deliver exceptional Guest service, and help meet store sales goals through Experience First behaviors.

When not designated as Floor Leader, you will function as a Bear Builder, supporting operations, coaching associates, and upholding brand standards in a flexible retail setting.