Experience-First Sales Floor Leader

Build-A-Bear Workshop; St. Louis (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Build-A-Bear Workshop is seeking a part-time Sales Lead to serve as Floor Leader on duty on designated shifts and to supervise Bear Builders during those times. When not designated as Floor Leader, you will perform Bear Builder duties, delivering exceptional guest experiences.

You will guide a team to meet sales goals, model Experience First behaviors, and provide feedback to management on performance and compliance issues to ensure smooth store operations.

Qualifications

• High school diploma or GED equivalent.
• Availability to work 15-25 hours per week.

Responsibilities

• Be a role model to others in providing exceptional Guest service to ensure a memorable experience.
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals.
• Model Experience First behaviors.
• Provide feedback to the management team to address performance and compliance issues.

Skills

Guest service

Team leadership

Communication

Problem solving

Education

High school diploma or GED

Job description

Build-A-Bear Workshop is seeking a part-time Sales Lead to serve as Floor Leader on duty on designated shifts and to supervise Bear Builders during those times. When not designated as Floor Leader, you will perform Bear Builder duties, delivering exceptional guest experiences.

You will guide a team to meet sales goals, model Experience First behaviors, and provide feedback to management on performance and compliance issues to ensure smooth store operations.