Experience-First Retail Floor Leader

Build-A-Bear Workshop, Inc.; Lancaster (Lancaster County); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Build-A-Bear Workshop, Inc. in Lancaster, PA is seeking a Sales Lead who serves as a role model Bear Builder and Floor Leader on Duty on designated shifts. This role blends guest service leadership with hands-on Bear Builder duties to help hit store sales goals.

Responsibilities include guiding a team to ensure smooth operations, modeling Experience First behaviors, and providing feedback to management. A high school diploma or GED is required, with 15-25 hours weekly and a preferred Associate's

Qualifications

• High school diploma or GED required.
• Availability to work 15-25 hours per week.

Responsabilités

• Be a role model to others by delivering exceptional Guest service.
• Guide, support, and direct a team of associates to ensure smooth store operations and sales goals.
• Model Experience First behaviors and provide feedback to management on performance and compliance issues.
• Act as Floor Leader on Duty on designated shifts, while also performing Bear Builder duties when not on duty.

Connaissances

Guest service

Team leadership

Communication

Adaptability

Formation

High school diploma or GED

Associate's degree in business or related field

Description du poste

Build-A-Bear Workshop, Inc. in Lancaster, PA is seeking a Sales Lead who serves as a role model Bear Builder and Floor Leader on Duty on designated shifts. This role blends guest service leadership with hands-on Bear Builder duties to help hit store sales goals.

Responsibilities include guiding a team to ensure smooth operations, modeling Experience First behaviors, and providing feedback to management. A high school diploma or GED is required, with 15-25 hours weekly and a preferred Associate's