Experience-Driven Sales Lead & Floor Leader

Build-A-Bear Workshop, Inc.; Phoenix (AZ); Sur place; USD 35 000 - 45 000; Temps partiel

Résumé du poste

Build-A-Bear Workshop, Inc. is seeking a Sales Lead who also serves as Floor Leader on Duty. The role blends Bear Builder duties with leadership on designated shifts to drive store sales and guest satisfaction.

Responsibilities include guiding a team to meet goals, modeling Experience First behaviors, and providing feedback to management on performance and compliance. Availability for 15–25 hours weekly is required.

Qualifications

• High school diploma or GED is required.
• Experience guiding a team and delivering excellent guest service is preferred.
• Strong communication and a customer-focused mindset are essential.

Responsabilités

• Be a role model to others in providing exceptional Guest service to ensure a memorable experience
• Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals
• Model Experience First behaviors
• Provide feedback to the management team to address performance and compliance issues

Connaissances

Guest service

Team leadership

Communication

Flexible schedule

Formation

High school diploma or GED

Associate degree (preferred)

Description du poste

Build-A-Bear Workshop, Inc. is seeking a Sales Lead who also serves as Floor Leader on Duty. The role blends Bear Builder duties with leadership on designated shifts to drive store sales and guest satisfaction.

Responsibilities include guiding a team to meet goals, modeling Experience First behaviors, and providing feedback to management on performance and compliance. Availability for 15–25 hours weekly is required.