Part-Time Floor Leader & Guest Experience Lead

Build-A-Bear Workshop, Inc.; New York (NY); On-site; USD 26,000 - 28,000; Part time

Job summary

Build-A-Bear Workshop, Inc. is seeking a Sales Lead to act as Floor Leader on Duty and Bear Builder on designated shifts. You will guide a team to meet store sales goals while delivering exceptional guest service and modeling Experience First behaviors.

When not on duty, you’ll perform Bear Builder duties with a focus on guest satisfaction. The role requires a high school diploma or GED and 15-25 hours per week availability.

Qualifications

• High school diploma or GED required.
• Availability to work 15-25 hours per week.

Responsibilities

• Floor Leader on Duty: be a role model, guide and direct a team to achieve sales goals, provide feedback on performance and compliance.
• Bear Builder role: engage with Guests, create a warm atmosphere, uphold brand standards, and show strong teamwork.

Skills

Guest service

Team leadership

Education

High school diploma or GED

Job description

Build-A-Bear Workshop, Inc. is seeking a Sales Lead to act as Floor Leader on Duty and Bear Builder on designated shifts. You will guide a team to meet store sales goals while delivering exceptional guest service and modeling Experience First behaviors.

When not on duty, you’ll perform Bear Builder duties with a focus on guest satisfaction. The role requires a high school diploma or GED and 15-25 hours per week availability.