Experience Design Executive – AI-Driven Enterprise UX

Bank of America; Los Angeles (CA); On-site; USD 230,000 - 320,000; Full time

Benefits offered by this job

Flexible benefits

In-office culture

Job summary

Bank of America’s Experience Design (XD) team leads end-to-end digital experiences across product design, content, and research. This executive role shapes strategy, governance, and investments to drive business growth, customer value, and risk-managed innovation in a highly regulated environment.

The Experience Design Executive will mentor leaders, foster inclusivity, and champion AI-driven transformation while delivering measurable outcomes and maintaining top-tier quality across portfolios.

Qualifications

• 15+ years leading product, experience, or design organizations.
• 10+ years leading multidisciplinary teams across multiple locations.
• Strong executive communication and storytelling.

Responsibilities

• Shape enterprise experience strategy across portfolios, products, platforms and journeys.
• Lead a high-performing interdisciplinary organization with accountability and growth.
• Partner with executive leaders to influence investment priorities.
• Champion AI-enabled transformation across products, workflows and organizational practices.

Skills

Executive leadership

Design strategy

AI-enabled design

Portfolio governance

Cross-functional leadership

Stakeholder management

Education

Bachelor’s degree

Master’s degree

Tools

Figma

GitHub Copilot

Cursor

Claude Code

Job description

Bank of America’s Experience Design (XD) team leads end-to-end digital experiences across product design, content, and research. This executive role shapes strategy, governance, and investments to drive business growth, customer value, and risk-managed innovation in a highly regulated environment.

The Experience Design Executive will mentor leaders, foster inclusivity, and champion AI-driven transformation while delivering measurable outcomes and maintaining top-tier quality across portfolios.