Experience Design Executive — AI-Driven Enterprise UX Leader

Bank of America

Charlotte (NC)

On-site

USD 250,000 - 420,000

Full time

14 days+

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Job summary

Bank of America seeks an Experience Design Executive to lead its XD organization across multiple portfolios, shaping enterprise-scale digital experiences and driving business growth. This role partners with senior leaders to influence investment decisions and ensure quality, governance, and measurable outcomes across the customer journey.

The executive will build and mentor high-performing teams, advance AI-enabled transformation, and drive design maturity in a highly regulated environment while

Qualifications

15+ years leading design or product organizations for large digital products.
10+ years leading geographically distributed teams.
Outstanding portfolio of end-to-end design and shipped experiences.

Responsibilities

Define enterprise XD strategy across portfolios and journeys.
Lead a high-performing interdisciplinary organization.
Partner with senior leaders to align investment priorities.
Champion AI-enabled transformation in customer experiences.
Establish governance, standards, and operating models.
Translate strategy into measurable roadmaps and outcomes.

Skills

Executive leadership

People leadership

Strategic thinking

Communication

Stakeholder management

Design governance

AI-enabled design

Portfolio management

Design systems

Figma

Presentation skills

Education

Master's degree in design

Bachelor's degree with related experience

Tools

Figma

GitHub Copilot

Cursor

Claude Code

Job description

The executive will build and mentor high-performing teams, advance AI-enabled transformation, and drive design maturity in a highly regulated environment while

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