Experience Design Executive: AI-Driven Digital Leadership

Bank of America; New York (NY); On-site; USD 190,000 - 317,000; Full time

Job summary

Bank of America’s Experience Design (XD) team creates world-class end-to-end digital experiences that are intuitive, innovative, and inclusive. This executive will lead a multi-disciplinary organization responsible for shaping enterprise-scale experiences that drive growth, customer value, and operational rigor.

As a strategic partner to senior leaders, you will influence investment decisions, set priorities across portfolios, and cultivate high-performing teams.

Qualifications

• Proven track record leading large, distributed design teams.
• Expertise in human-centered design and design systems.
• Experience shaping business strategy through design.

Responsibilities

• Lead XD executive function and drive enterprise-scale experiences.
• Partner with Product, Tech, Marketing, Risk and Legal to align priorities.
• Champion AI-enabled transformation across multiple portfolios.

Skills

Executive leadership

Experience design

AI-enabled transformation

Portfolio governance

Cross-functional collaboration

Design strategy

Education

Bachelor's degree in design or related field

Tools

Figma

GitHub Copilot

Cursor

Claude Code

Job description

Bank of America’s Experience Design (XD) team creates world-class end-to-end digital experiences that are intuitive, innovative, and inclusive. This executive will lead a multi-disciplinary organization responsible for shaping enterprise-scale experiences that drive growth, customer value, and operational rigor.

As a strategic partner to senior leaders, you will influence investment decisions, set priorities across portfolios, and cultivate high-performing teams.