Senior AI-Driven Experience Designer (XD III)

Bank of America; New York (NY); On-site; USD 166,000 - 186,000; Full time

Job summary

Bank of America is seeking an Experience Design (XD) III to lead the vision and team understanding of how users interact with our digital capabilities across complex flows and multi-feature designs. You will drive research and design frameworks across large-scale initiatives, partnering with product management and engineering to deliver end-to-end digital experiences.

The role requires deep user insight, strategic thinking, and hands-on execution to elevate our design system and AI-driven

Qualifications

• 8+ years of industry design experience with multidisciplinary design research.
• Experience researching AI-enabled experiences and evaluating trust, transparency, and responsible AI considerations.
• Ability to leverage qualitative, quantitative, and analytics data to inform decisions.

Responsibilities

• Lead, design, optimize and deliver useful and elegant, best-in-class digital experiences.
• Apply a broad range of design research capabilities across generative and evaluative methods.
• Collaborate with product design, content design, design research, and engineering teams.
• Develop scalable research frameworks and knowledge management practices.

Skills

User Experience Design

Critical Thinking

Problem Solving

Collaboration

Adaptability

Product Design

Presentation Skills

Stakeholder Management

Decision Making

Research

Project Management

Usability Testing

Process Management

Agile Practices

Written Communication

Education

Bachelor's degree in a relevant field

Tools

Figma

Copilot

Github

JIRA

Confluence

Job description

Bank of America is seeking an Experience Design (XD) III to lead the vision and team understanding of how users interact with our digital capabilities across complex flows and multi-feature designs. You will drive research and design frameworks across large-scale initiatives, partnering with product management and engineering to deliver end-to-end digital experiences.

The role requires deep user insight, strategic thinking, and hands-on execution to elevate our design system and AI-driven