Experience Design Executive: AI‑Driven Growth

Bank of America; Seattle (WA); On-site; USD 190,000 - 317,000; Full time

Job summary

Bank of America is seeking an Experience Design Executive to lead a multi-disciplinary organization responsible for shaping and delivering enterprise-scale experiences that drive business growth, customer value, operational excellence.

This role partners with senior leaders across Product, Technology, Marketing, Operations, Risk and Compliance to align investments with strategy, advance design maturity, and champion AI-enabled transformation while maintaining compliance in a highly regulated

Responsibilities

• Hold yourself and your leadership team to the highest standards of quality and professionalism.
• Represent Experience Design as a strategic business capability.
• Shape enterprise experience strategy across multiple portfolios, products, platforms, and customer journeys.
• Lead and develop a high‑performing interdisciplinary organization.
• Partner with executive leaders across Product, Technology, Marketing, Operations, Risk, Compliance and Lines of Business to influence strategic decisions.
• Champion AI‑enabled design transformation by integrating emerging technologies, automation, and intelligent experiences into products, workflows, and organizational practices.

Job description

Bank of America is seeking an Experience Design Executive to lead a multi-disciplinary organization responsible for shaping and delivering enterprise-scale experiences that drive business growth, customer value, operational excellence.

This role partners with senior leaders across Product, Technology, Marketing, Operations, Risk and Compliance to align investments with strategy, advance design maturity, and champion AI-enabled transformation while maintaining compliance in a highly regulated