Executive Receptionist & VIP Guest Services

Forrest Solutions LLC; New York (NY); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a poised and professional Receptionist to support the executive floor for a prestigious financial services client. You will be the main point of contact for executives, clients, and guests, ensuring top-level hospitality and discretion.

Responsibilities include visitor registration, conference room management, and coordination with facilities for a seamless office experience. Strong MS Office and EMS experience are preferred.

Qualifications

• 5+ years in a customer service role within a corporate environment.
• Excellent interpersonal skills with discretion and diplomacy.
• Strong organizational and multitasking abilities with deadlines.

Responsibilities

• Reception & Guest Services: greet, check-in, and direct visitors; manage VIP guest flow.
• Conference Room & Meeting Support: book rooms, coordinate catering, and troubleshoot EMS/booking platforms.
• Office & Facilities Support: coordinate maintenance requests and collaborate with Facilities and security.
• Maintain SOP documentation and track visitor/meeting activity for reporting.

Skills

Guest relations

Customer service

Scheduling

MS Office

Box/SharePoint

Tools

EMS

Envoy

Concur

Adobe Acrobat

Job description

Opensity Solutions is seeking a poised and professional Receptionist to support the executive floor for a prestigious financial services client. You will be the main point of contact for executives, clients, and guests, ensuring top-level hospitality and discretion.

Responsibilities include visitor registration, conference room management, and coordination with facilities for a seamless office experience. Strong MS Office and EMS experience are preferred.