Receptionist

ATR International; Washington (District of Columbia); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the banking industry is seeking a Receptionist to enhance client experiences at their Conference Center. This role involves welcoming clients, assisting with needs, and collaborating with various teams. Ideal candidates will have a strong customer service background and administrative experience, ready to work flexible hours as needed.

Qualifications

• At least 2 years of administrative or hospitality experience.
• Strong focus on customer service.

Responsibilities

• Greeting and welcoming clients at the Conference Center.
• Collaborating with internal and external partners.
• Handling administrative tasks like updating reservations.

Skills

Customer Service

Administration

Job description

We are seeking a Receptionist for a very important client.

Responsibilities include:

1. Greeting and welcoming clients at the Conference Center, escorting them to meeting rooms, and offering coat and bag check services.
2. Assisting and anticipating guest needs to ensure a seamless experience.
3. Collaborating with internal and external partners such as catering, security, AV, and facilities teams.
4. Learning and using the EMS reservation system to track events.
5. Handling administrative tasks like updating reservations, answering phones, logging packages, and managing supplies.
6. Working flexible hours, including early mornings or late evenings, for event support.
7. Understanding meeting room capabilities and catering options to assist clients and staff.
8. Familiarizing with frequent users and guests.
9. Assisting with light data entry for events.

Qualifications:

• At least 2 years of administrative or hospitality experience, with a strong focus on customer service.

Details:

• Seniority level: Associate
• Employment type: Contract
• Job function: Administrative
• Industry: Banking

This job is active and accepting applications.