Executive-Level Strategic Account Leader

Quiet Capital; Cincinnati (OH); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health coverage

401K match

Paid caregiver leave

Employee Assistance Program

Paid time off

Job summary

Divisions Maintenance Group is seeking a Team Leader in Cincinnati, OH to own a designated customer account’s strategic and financial performance, driving revenue, margins, retention, and long-term value creation. This role commands full P&L ownership, executive-level relationships, and leadership of Account Executives and Associate Team Leaders.

The Team Leader develops strategic plans, approves major commercial decisions, and ensures forecasting accuracy while navigating complex stakeholder

Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 7+ years of experience in direct customer account management, sales leadership, or territory management roles.
• Proven success owning a large customer account with full responsibility for revenue, margin, retention, and customer satisfaction.
• Demonstrated P&L ownership, forecasting accuracy, pricing strategy expertise, and margin management capability.
• Experience leading Account Executives and/or people leaders, with demonstrated strength in performance management, coaching, and succession development.
• Strong executive presence with experience of engaging with C-level and senior stakeholders.
• Advanced financial acumen and the ability to use analytics and core metrics to guide strategic decisions.
• Proficiency with Salesforce and Microsoft Office tools.

Responsibilities

• Own overall account performance with full P&L responsibility for revenue growth, margin health, retention, and long-term value creation.
• Develop and approve annual and multi-quarter strategic account plans aligned with organizational objectives.
• Establish pricing philosophy, contract strategy, and risk parameters; approve non-standard pricing and major commercial commitments.
• Maintain deep understanding of the customer’s business, competitive landscape, and regulatory considerations to inform strategy.
• Ensure forecasting accuracy and renewal strategy across the account.
• Build and sustain executive-level relationships across key customer stakeholders.
• Lead Quarterly Business Reviews (QBRs), strategic planning sessions, and high-level negotiations.
• Serve as the final escalation point for contractual, financial, or strategic performance risks.
• Monitor account health indicators and proactively mitigate retention and profitability risks.
• Lead and hold ATL and AEs accountable for execution against strategic plans, KPIs, and financial targets.
• Establish clear expectations and performance standards across sales and account management teams.
• Drive disciplined CRM usage, inspection routines, and forecasting rigor.
• Support talent acquisition, succession planning, and leadership development initiatives.

Skills

P&L ownership

Forecasting accuracy

Pricing strategy

Leadership

Executive communication

Sales leadership

Stakeholder management

Salesforce

Microsoft Office

Education

Bachelor’s degree

Advanced degree or equivalent experience

Tools

Salesforce

Microsoft Office

Job description

Divisions Maintenance Group is seeking a Team Leader in Cincinnati, OH to own a designated customer account’s strategic and financial performance, driving revenue, margins, retention, and long-term value creation. This role commands full P&L ownership, executive-level relationships, and leadership of Account Executives and Associate Team Leaders.

The Team Leader develops strategic plans, approves major commercial decisions, and ensures forecasting accuracy while navigating complex stakeholder