Executive IT Systems Engineer – White-Glove Support

ConAgra Fds Packaged Fds; Chicago (IL); Híbrido; USD 74 000 - 109 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Bonus opportunity

Tuition reimbursement

Paid time off

Resumo da oferta

Conagra Brands is seeking a Systems Engineer - Executive Support to provide white-glove IT support for the C-suite and leadership, including assistants. You will resolve issues, maintain confidentiality, and ensure reliable technology across executive environments, both onsite and remote.

You will partner with End User Compute teams and vendors, supporting meetings, board sessions and high-profile events, while training executives on tools and best practices.

Qualificações

• Bachelor's degree preferred in Computer Science or a related field.
• 3+ years of Information Technology experience or related experience.
• Experience supporting senior executives and business leaders.
• Experience supporting Microsoft Teams, Webex, Zoom, or similar collaboration platforms.
• Experience supporting conference room technologies, including Cisco room systems and Crestron room controls.
• Experience working with vendors, consultants, and technology service providers.
• Strong written and verbal communication skills.

Responsabilidades

• Provide executive support to senior leadership and administrative staff.
• Respond to technology support requests and resolve issues in a timely and professional manner.
• Support board meetings, investor calls, executive meetings, and other high-profile events both onsite and remotely.
• Troubleshoot workstations, collaboration tools, audio visual technologies, and home network connectivity issues.
• Monitor and maintain system performance, security, and data integrity for executive users.
• Train senior leaders and administrative staff on technology tools, systems, and best practices.
• Support after-hours requests from senior leadership and administrative staff as needed.
• Partner with internal teams and third-party service providers to ensure a high level of service delivery.
• Help define and maintain support capabilities and service standards.
• Lead or participate in initiatives that improve technology support processes and user experiences.
• Support desktop systems, mobile devices, and collaboration technologies.
• Adapt to changing priorities, schedules, and business requirements.

Conhecimentos

Executive support

Strong communication

Troubleshooting

Independent work

Vendor coordination

Formação académica

Bachelor's degree preferred in CS or related field

Ferramentas

Microsoft Teams

Webex

Zoom

Cisco room systems

Crestron room controls

Descrição da oferta de emprego

Conagra Brands is seeking a Systems Engineer - Executive Support to provide white-glove IT support for the C-suite and leadership, including assistants. You will resolve issues, maintain confidentiality, and ensure reliable technology across executive environments, both onsite and remote.

You will partner with End User Compute teams and vendors, supporting meetings, board sessions and high-profile events, while training executives on tools and best practices.