Executive Front Desk & Office Operations Lead

RiverPark Ventures; Washington (District of Columbia); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Catered lunches

Fully stocked kitchens

Wellbeing stipend

OneMedical memberships

CLEAR Plus membership

401(k) with employer match

Job summary

CLEAR is the secure identity company redefining experiences at airports, arenas, and daily life. We seek a friendly, proactive Receptionist to be the first contact at our Washington DC HQ, delivering a polished front-desk experience and ensuring smooth office operations in person.

This full-time, in-person role emphasizes guest service, organization, coordination with security and vendors, and a welcoming, professional presence that reflects CLEAR's culture.

Qualifications

• Experience in a customer or consumer-facing environment.
• Ability to create a positive first impression and high-quality visitor experience.
• Professional, responsive communication with multiple stakeholders.
• Strong organizational skills and sense of urgency to prevent issues.
• Detail-oriented and dependable for inventory, orders, and admin tasks.
• Comfort with cross-team collaboration and escalation when needed.

Responsibilities

• Deliver a white-glove front desk experience to visitors, candidates, guests, and team members.
• Own reception desk operations by managing calls, coordinating visitor access with building security, and optimizing meeting room logistics.
• Oversee mail and package distribution for timely delivery.
• Coordinate with vendors and building management for services and deliveries.
• Coordinate daily office lunch orders and meal setup.
• Manage weekly pantry operations and inventory.
• Maintain a tidy, organized reception area at all times.
• Submit facilities requests and COIs for vendors as needed.
• Partner with People Operations and Facilities on office operations.
• Represent CLEAR culture to everyone who walks through our doors.

Skills

Customer service

Front desk etiquette

Hospitality mindset

Organization

Communication

Problem solving

Time management

Job description

CLEAR is the secure identity company redefining experiences at airports, arenas, and daily life. We seek a friendly, proactive Receptionist to be the first contact at our Washington DC HQ, delivering a polished front-desk experience and ensuring smooth office operations in person.

This full-time, in-person role emphasizes guest service, organization, coordination with security and vendors, and a welcoming, professional presence that reflects CLEAR's culture.