Receptionist

CLEAR; New York (NY); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Catered lunches

Health and wellness stipends

401(k) retirement plan with match

Flexible time off

Job summary

A leading identification and security company is seeking a proactive Receptionist to provide exceptional front-desk service at their New York headquarters. The role requires strong customer service skills, organization, and the ability to manage daily office operations smoothly. You will deliver a professional experience for visitors while overseeing reception tasks and collaborating with team members. A competitive salary and excellent benefits including healthcare, wellness stipends, and flexible time off are offered.

Qualifications

• Experience in a customer or consumer-facing environment.
• Ability to manage high-volume, in-person interactions professionally.
• Strong sense of urgency and ability to stay organized.

Responsibilities

• Deliver a welcoming front desk experience for visitors and candidates.
• Manage visitor access and optimize meeting room logistics.
• Oversee mail and package distribution.

Skills

Customer service experience

Professionalism

Organizational skills

Effective communication

Job description

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

We’re looking for a friendly, proactive, and organized Receptionist who will be the first point of contact for our visitors, candidates, and team members in our New York Headquarters. You’ll create a welcoming, efficient, and professional front-desk experience while ensuring office operations run smoothly. This is a full-time, in-person position.

What you will do:

• Deliver a white-glove front desk experience to visitors, candidates, guests, and team members
• Own reception desk operations by managing calls, coordinating visitor access with building security, and optimizing meeting room logistics
• Oversee mail and package distribution to ensure timely and accurate delivery
• Maintain a tidy, organized, and fully-stocked reception area at all times
• Partner with People Operations and Facilities on office operations and ad-hoc needs
• Serve as an ambassador of CLEAR’s culture to everyone who walks through our doors

How you’ll measure success:

• Accurate, timely visitor check-ins and seamless daily front desk operations
• Positive internal and external feedback on the office and visitor experience
• Consistently proactive support for visitors and office operations

What you’re great at:

• Experience in a customer or consumer-facing environment
• You take pride in creating a positive first impression and delivering an exceptional experience for every visitor, candidate, and team member
• Highly professional, responsive with a demonstrated ability to manage high-volume, in-person interactions and priorities with professionalism
• You move quickly, stay organized, and have a strong sense of urgency so nothing slips through the cracks
• You thrive on new challenges and bring a“no job is too big or too small”mindset every day
• Comfortable communicating across teams and escalating issues appropriately to ensure a seamless office experience

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The base salary range for this role is $50,000-$65,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.