Guest Experience & Office Operations Lead

CLEAR - Corporate; Washington (District of Columbia); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Catered lunches

Stocked kitchens

Wellbeing stipend

401(k) match

Job summary

CLEAR is a leading identity company seeking a friendly Receptionist for our Washington DC Headquarters. This full-time, in-person role serves as the first contact for visitors, candidates, and team members, delivering a welcoming and efficient front-desk experience while ensuring smooth office operations.

You’ll manage calls, coordinate visitor access with security, oversee mail and packages, assist with meeting logistics, and partner with People Operations and Facilities to uphold CLEAR’s

Qualifications

• Experience in a customer or consumer-facing environment.
• Professional, responsive with strong time-management.
• Detail-oriented and dependable for inventory and administrative tasks.
• Able to escalate issues when needed.

Responsibilities

• Deliver a white-glove front desk experience to visitors, guests, and team members.
• Own reception desk operations: calls, visitor access, and meeting room logistics.
• Oversee mail and package distribution for timely delivery.
• Coordinate catering and lunch orders and pantry inventory.
• Maintain a tidy, stocked reception area at all times.
• Submit facilities requests and COIs with building management.
• Partner with People Operations and Facilities on office needs.

Skills

Customer-facing experience

Professional demeanor

Organizational skills

Attention to detail

Multitasking

Job description

CLEAR is a leading identity company seeking a friendly Receptionist for our Washington DC Headquarters. This full-time, in-person role serves as the first contact for visitors, candidates, and team members, delivering a welcoming and efficient front-desk experience while ensuring smooth office operations.

You’ll manage calls, coordinate visitor access with security, oversee mail and packages, assist with meeting logistics, and partner with People Operations and Facilities to uphold CLEAR’s