Executive Front Desk & Guest Experience Specialist

RRD; San Diego (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Parental leave

Tuition assistance

Job summary

Williams Lea by RRD is seeking a Receptionist to serve as the front-of-house specialist, delivering professional and welcoming service to employees, clients, and visitors in a corporate financial services environment.

You will manage phones, emails, and in-person interactions, coordinate meeting logistics, and provide high-quality administrative support while upholding confidentiality and compliance standards.

Qualifications

• High school diploma or equivalent.
• 1+ years of reception, office administration, or hospitality experience within a corporate environment; financial services experience preferred.
• Strong customer service, communication, and interpersonal skills, with a professional demeanor.
• Highly organized and detail-oriented, with the ability to manage multiple priorities while maintaining professionalism and composure.

Responsibilities

• Maintain front desk coverage as the primary reception specialist and first point of contact for employees, clients, and visitors.
• Manage visitor check-in, badge issuance, access procedures, inquiries, and special requests via phone, email, and in-person interactions, delivering proactive and personalized service.
• Coordinate conference suite reservations and meeting logistics, ensuring reception and meeting spaces remain client-ready at all times.
• Create positive first and lasting impressions through exceptional customer service, professionalism, and attention to detail.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Independent worker

Education

High school diploma

Tools

Microsoft Office

Job description

Williams Lea by RRD is seeking a Receptionist to serve as the front-of-house specialist, delivering professional and welcoming service to employees, clients, and visitors in a corporate financial services environment.

You will manage phones, emails, and in-person interactions, coordinate meeting logistics, and provide high-quality administrative support while upholding confidentiality and compliance standards.