Guest Experience Front Desk Specialist

RRD Company; San Diego (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance

Tuition assistance

Parental leave

Adoption assistance

Employer discounts

Job summary

Williams Lea by RRD in San Diego is seeking a professional Receptionist to deliver white-glove front‑of‑house service for employees, clients and visitors within a corporate financial services environment.

As the primary contact, you will manage phone, email and in‑person interactions, coordinate conference room logistics, and provide essential administrative support while upholding confidentiality and high standards of discretion.

Qualifications

• High school diploma or equivalent.
• 1+ years reception/office administration experience in a corporate environment.
• Strong customer service, communication and interpersonal skills.
• Proficiency with Microsoft Office and workplace tech tools.
• Financial services experience preferred.

Responsibilities

• Maintain front desk coverage as the primary reception specialist for employees, clients, and visitors.
• Manage visitor check-in, badge issuance, access procedures, inquiries and requests via phone, email and in person.
• Coordinate conference suite reservations and meeting logistics to keep spaces client-ready.
• Provide administrative support for operational needs and special projects.
• Collaborate with onsite teams, clients and vendors to ensure seamless service and discretion.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Hospitality mindset

Professional demeanor

Education

High school diploma

Tools

Microsoft Office

Job description

Williams Lea by RRD in San Diego is seeking a professional Receptionist to deliver white-glove front‑of‑house service for employees, clients and visitors within a corporate financial services environment.

As the primary contact, you will manage phone, email and in‑person interactions, coordinate conference room logistics, and provide essential administrative support while upholding confidentiality and high standards of discretion.