Front Desk Pro: Client Welcome & Admin Support

RR Donnelley; San Diego (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

Williams Lea by RRD is seeking a professional Receptionist to deliver a warm, high‑quality front-desk experience within a corporate financial services setting. You will manage phone, email, and in‑person interactions, ensuring a seamless visit for employees, clients, and visitors.

You will coordinate logistics, support administrative needs, and collaborate with onsite teams and vendors to uphold security, discretion, and service excellence.

Qualifications

• High school diploma or equivalent.
• 1+ year of reception/office administration or hospitality in a corporate setting; financial services experience preferred.
• Strong customer service, communication, and interpersonal skills.
• Highly organized and detail-oriented with the ability to manage multiple priorities.
• Proficient in Microsoft Office and workplace technology tools.

Responsibilities

• Maintain front desk coverage as the primary reception specialist and first point of contact for employees, clients, and visitors.
• Manage visitor check-in, badge issuance, access procedures, inquiries, and special requests via phone, email, and in-person interactions, delivering proactive and personalized service.
• Coordinate conference suite reservations and meeting logistics, ensuring reception and meeting spaces remain client-ready at all times.
• Create positive first and lasting impressions through exceptional customer service, professionalism, and attention to detail.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Hospitality mindset

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Williams Lea by RRD is seeking a professional Receptionist to deliver a warm, high‑quality front-desk experience within a corporate financial services setting. You will manage phone, email, and in‑person interactions, ensuring a seamless visit for employees, clients, and visitors.

You will coordinate logistics, support administrative needs, and collaborate with onsite teams and vendors to uphold security, discretion, and service excellence.