Front Desk & Guest Experience Specialist Financial Services

RR Donnelley & Sons; San Diego (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Parental leave

Tuition assistance

Job summary

Williams Lea by RRD in San Diego is seeking a Receptionist to deliver professional, welcoming front-desk service in a corporate financial services environment. You will manage phones, guests, and in-person inquiries with a hospitality-first mindset.

Responsibilities include coordinating conference room reservations, providing administrative support, and collaborating with onsite teams to ensure smooth operations.

Qualifications

• High school diploma or equivalent required.
• 1+ years of reception, office administration, or hospitality experience within a corporate environment; financial services experience preferred.
• Strong customer service, communication, and interpersonal skills, with a professional demeanor and hospitality-first mindset.
• Highly organized and detail-oriented, with the ability to manage multiple priorities while maintaining professionalism and composure.
• Proficient in Microsoft Office and workplace technology tools.
• Ability to work independently and collaboratively with diverse stakeholders.

Responsibilities

• Maintain front desk coverage as the primary reception specialist and first point of contact for employees, clients, and visitors.
• Manage visitor check-in, badge issuance, access procedures, inquiries, and special requests via phone, email, and in-person interactions, delivering proactive and personalized service.
• Coordinate conference suite reservations and meeting logistics, ensuring reception and meeting spaces remain client-ready at all times.
• Provide administrative support for operational needs and special projects, and collaborate with onsite teams, clients, and vendors to deliver seamless service.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Williams Lea by RRD in San Diego is seeking a Receptionist to deliver professional, welcoming front-desk service in a corporate financial services environment. You will manage phones, guests, and in-person inquiries with a hospitality-first mindset.

Responsibilities include coordinating conference room reservations, providing administrative support, and collaborating with onsite teams to ensure smooth operations.