Executive Enterprise Client Partner (Cloud & Services)

Charter Communications, Inc.; Jersey City (NJ); Remote; USD 142,000 - 361,000; Full time

Job summary

RapidScale is seeking a Senior Principal Client Partner to own and grow a portfolio of large enterprise clients, engaging C‑suite stakeholders and aligning RapidScale's managed and professional services to strategic business objectives. You will drive revenue growth, retention, and high‑impact outcomes across multi‑year engagements.

You’ll lead cross-functional teams, shape complex deals, and ensure resource alignment to maximize client success while maintaining robust pipeline discipline.

Qualifications

• Bachelor's degree and 10+ years of enterprise sales or strategic account experience.
• 10+ years managing relationships with C-suite stakeholders in large enterprise environments.
• Proven ability to drive revenue growth and expand within complex enterprise accounts.
• Experience leading multi-year, multi-SOW engagements, typically in the $5M-$20M+ TCV range.
• Background in managed services, cloud, or consulting with hybrid/multi-cloud solutions.

Responsibilities

• Own and manage executive-level relationships across a portfolio of large enterprise clients.
• Serve as the primary point of accountability for the full customer relationship, including growth, retention, and outcomes.
• Develop and execute strategic account plans aligned to client business objectives and long-term success.
• Drive revenue generation, expansion, and share of wallet across managed services and professional services.
• Lead complex, multi-SOW, multi-year engagements from opportunity identification through close.
• Partner with cross-functional teams to develop a comprehensive understanding of client challenges and align solutions to business outcomes.
• Influence and coordinate internal resources across sales, solution engineering, delivery, and leadership to ensure client success.
• Identify risks to account growth or client success and develop mitigation strategies.
• Serve as the executive escalation point for client issues and ensure timely resolution.
• Maintain strong pipeline discipline, forecasting accuracy, and account planning rigor.

Skills

Executive relationships

Enterprise sales

Revenue growth

Cross-functional leadership

Solution selling

Education

Bachelor's degree

Master's degree

Ph.D.

14+ years of relevant experience without a degree

Tools

AWS

Azure

Google Cloud

VMware

Job description

RapidScale is seeking a Senior Principal Client Partner to own and grow a portfolio of large enterprise clients, engaging C‑suite stakeholders and aligning RapidScale's managed and professional services to strategic business objectives. You will drive revenue growth, retention, and high‑impact outcomes across multi‑year engagements.

You’ll lead cross-functional teams, shape complex deals, and ensure resource alignment to maximize client success while maintaining robust pipeline discipline.