Executive Assistant, Operational Excellence (Hybrid/Remote)

Capital District Physicians Health Plan Inc; Buffalo (NY); Hybrid; USD 41,000 - 65,000; Full time

Benefits offered by this job

Remote work opportunity

Job summary

Capital District Physicians' Health Plan Inc. seeks an Executive Assistant to provide high-level administrative, strategic, and operational support to senior leadership.

You will manage complex calendars, coordinate communications, and prepare materials to support decision-making, while safeguarding confidential information. You will facilitate meetings, travel, and initiatives, and act as a trusted partner, aligning day-to-day activities with organizational goals to enable leaders to focus on

Qualifications

• Five (5) years of progressive administrative or related experience.
• HSD or GED required; Bachelor's degree in a related field preferred.
• Advanced proficiency in Microsoft Office and collaboration tools (Teams, SharePoint, AI Agents etc.).
• Intermediate organizational, planning, and critical thinking skills.
• Advanced senior leader level communication and stakeholder management abilities.
• Ability to handle highly confidential information and sensitive situations.
• Leadership and mentoring capabilities.
• In-depth knowledge of organizational structure, policies, and decision-making processes.
• Intermediate knowledge of project management principles and process improvement.

Responsibilities

• Provides comprehensive, day-to-day executive administrative support to senior leaders and/or division.
• Oversees complex calendar management for senior leader(s), all company sponsored travel, and executive communications.
• Identifies risk, gaps and process improvements opportunities and provide recommendations.
• Supports leader readiness for key internal and external executive committee meetings by reviewing agendas and minutes, coordinating prep time, and tracking actions.
• Provides end-to-end coordination and administrative leadership for key internal and external executive committee meetings, including agendas, materials, calendaring, logistics, and minutes.
• Prepares and edits advanced reports, presentations, and briefing materials.
• Drives post-meeting follow-through and maintains momentum when the executive is out of office.
• Leads or coordinates divisional special projects and cross-functional initiatives.
• Manages on and off-site meetings, arranges AV equipment and related resources.
• Provides executive level support to key officers as needed.
• Collaborates and trains divisional administrative staff on procedures and protocols.

Skills

Stakeholder management

Executive communication

Leadership mentoring

Problem solving

Time management

Detail orientation

Education

High School Diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Office

Teams

SharePoint

AI Agents

Job description

Capital District Physicians' Health Plan Inc. seeks an Executive Assistant to provide high-level administrative, strategic, and operational support to senior leadership.

You will manage complex calendars, coordinate communications, and prepare materials to support decision-making, while safeguarding confidential information. You will facilitate meetings, travel, and initiatives, and act as a trusted partner, aligning day-to-day activities with organizational goals to enable leaders to focus on