Strategic Executive Assistant — Operations & Calendar

Excellus BCBS; City of Albany (NY); On-site; USD 41,000 - 65,000; Full time

Job summary

Excellus BCBS in Albany, NY seeks an Executive Assistant to provide high-level administrative and strategic support to senior leadership. You will manage complex calendars, coordinate communications, and serve as a trusted partner while handling confidential information with discretion.

The role prepares materials, facilitates meetings, travel, and initiatives, drives process improvements, and ensures follow-through on actions.

Qualifications

• Five (5) years of progressive administrative or related experience.
• HSD or GED required. Bachelor's degree in a related field preferred.
• Advanced proficiency in Microsoft Office and collaboration tools (Teams, SharePoint, AI Agents etc.).
• Intermediate organizational, planning, and critical thinking skills.
• Advanced customer service, problem solving, time management and customer relations knowledge.
• Advanced senior leader level communication and stakeholder management abilities.
• Ability to handle highly confidential information and sensitive situations.
• Leadership and mentoring capabilities.
• In-depth knowledge of organizational structure, policies, and decision-making processes.
• Intermediate knowledge of project management principles and process improvement.
• Demonstrated ability to act on behalf of the Senior Leader within understood boundaries.
• Advanced level attention to detail.

Responsibilities

• Provides comprehensive, day-to-day executive administrative support to senior leaders and/or division.
• Anticipates needs, proactively manages priorities, and resolves issues independently.
• Oversees complex calendar management for senior leader(s), all company sponsored travel, and executive communications.
• Identifies risk, gaps and process improvements opportunities and provide recommendations.
• Supports leader readiness for key internal and external executive committee meetings (e.g., HPET, HPOR, BOC, RABs, etc.) by reviewing agendas and minutes, ensuring materials are complete and aligned, coordinating executive prep time, tracking decisions and action items, issuing post‑meeting summaries, and partnering with administrative stakeholders as appropriate.
• Provides end-to-end coordination and administrative leadership for key internal and external executive committee meetings (e.g., HPET, HPOR, BOC, RABs, etc.), including preparing and managing agendas and materials, calendaring, facilitating meeting logistics, capturing minutes, and ensuring follow-through on outcomes and deliverables.
• Prepares and edits advanced reports, presentations, and briefing materials.
• Drives post meeting follows through (owners, due dates, closure) and maintain momentum when the executive is out of office.
• Leads and/or coordinates divisional special projects, cross-functional initiatives or senior-level leader specific project.
• Partners or leads efforts in arranging on and off‑site meetings, arranges for audio‑visual equipment and other related resources
• Provides executive level support to key officer as needed.
• Collaborates and trains divisional administrative staff on office procedures and protocols.
• Develops and documents administrative processes and best practices
• Acts as a trusted advisor regarding scheduling, communications, and operations
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.

Skills

Calendar management

Executive support

Stakeholder management

Confidentiality

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Teams

SharePoint

AI Agents

Job description

Excellus BCBS in Albany, NY seeks an Executive Assistant to provide high-level administrative and strategic support to senior leadership. You will manage complex calendars, coordinate communications, and serve as a trusted partner while handling confidential information with discretion.

The role prepares materials, facilitates meetings, travel, and initiatives, drives process improvements, and ensures follow-through on actions.