Executive AI Strategy Lead for CX & GTM

Socket.dev; Boston (MA); On-site; USD 180,000 - 280,000; Full time

Job summary

Amazon is seeking an Executive AI Strategist to advise F500 executives and shape go-to-market strategies for Amazon Connect’s AI-enabled solutions. You will own programs that accelerate AI-driven business outcomes and collaborate across sales, product, and solution architecture to drive adoption.

You’ll analyze data, customer insights and market trends to craft GTM plans and lead large-scale engagements with enterprise customers, partners, and internal teams.

Qualifications

• 10+ years of leadership guiding decisions at the organizational level.
• 10+ years in Go-To-Market, business development, sales, consulting, or product leadership.
• Experience negotiating complex deals with customers or partners.
• Experience working with cross-functional teams and Fortune 500 executives.

Responsibilities

• Build trusted relationships with C-suite executives and leaders in strategic AWS Connect customers and partners.
• Develop, execute, and own GTM and sales strategies for AI in customer experience to grow adoption.
• Align across specialists, product, solution architecture, customer success, marketing, and field teams for GTM.
• Capture customer insight to influence product roadmap for Amazon Connect and AWS Applied AI Solutions.
• Create scalable programs and best practices to unblock challenges and drive growth.
• Serve as an Amazon Connect AI subject matter expert supporting broader teams.
• Lead cross-functional initiatives to improve GTM capabilities and business rhythms.

Skills

Strategic planning

Go-To-Market

Executive leadership

Customer experience AI

Job description

Amazon is seeking an Executive AI Strategist to advise F500 executives and shape go-to-market strategies for Amazon Connect’s AI-enabled solutions. You will own programs that accelerate AI-driven business outcomes and collaborate across sales, product, and solution architecture to drive adoption.

You’ll analyze data, customer insights and market trends to craft GTM plans and lead large-scale engagements with enterprise customers, partners, and internal teams.