Executive AI Strategist for Enterprise CX & GTM

Amazon

Dallas (TX)

On-site

USD 176,000 - 238,000

Full time

14 days+

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Job summary

Amazon seeks an Executive AI Strategist within the AWS Specialist and Partner Organization to drive adoption and revenue for Amazon Connect among Fortune 500 customers. You will lead GTM programs, engage C-suite stakeholders, and orchestrate cross-functional teams to deliver transformational AI-enabled customer experiences.

You will leverage data, insights, and strong business acumen to influence product roadmaps and create scalable programs that accelerate outcomes with AI across multiple

Qualifications

  • Experience developing strategies that influence leadership decisions at the organizational level.

Responsibilities

  • Build trusted relationships with C-suite executives and business leaders within strategic Amazon Connect customers, partners, and prospects.
  • Develop, execute, and own GTM and sales strategies focused on AI in customer experience to grow adoption of Amazon Connect and AWS Applied AI Solutions.
  • Drive alignment across diverse stakeholders including specialist sales, product, solution architecture, customer success, marketing, and the AWS field to orchestrate Connect GTM and strategic pursuits.
  • Capture customer insights to influence product roadmaps for Amazon Connect Customer and AWS Applied AI Solutions.
  • Create scalable programs and best practices to unblock challenges and drive growth.
  • Serve as an Amazon Connect AI subject matter expert supporting broader internal teams.
  • Lead cross-functional initiatives that improve Amazon Connect’s GTM capabilities, operational excellence, and business rhythms.

Skills

Strategy development
Go-To-Market leadership
Executive relationship management
AI & CX knowledge

Job description

Amazon seeks an Executive AI Strategist within the AWS Specialist and Partner Organization to drive adoption and revenue for Amazon Connect among Fortune 500 customers. You will lead GTM programs, engage C-suite stakeholders, and orchestrate cross-functional teams to deliver transformational AI-enabled customer experiences.

You will leverage data, insights, and strong business acumen to influence product roadmaps and create scalable programs that accelerate outcomes with AI across multiple

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