Executive AI Strategy & GTM Leader for CX Transformation

Amazon Web Services (AWS)

Seattle (WA)

On-site

USD 176,000 - 238,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Web Services, Inc. is seeking an Executive AI Strategist to act as a trusted AI advisor to Fortune 500 executives, shaping go-to-market and revenue strategies for Amazon Connect and AWS Applied AI Solutions.

You will own programs that accelerate AI-driven outcomes, collaborating across sales, product, solution architecture, and marketing to drive transformational results. The role requires deep experience in GTM leadership, cross-functional execution, and executive-level relationship

Qualifications

Experience developing strategies that influence leadership decisions at the organizational level.
10+ years of customer-facing leadership with AI, CRM, contact center, or related.
10+ years in GTM, business development, sales, consulting, or product leadership.

Responsibilities

Build trusted relationships with C-suite executives and leaders of strategic AWS Connect customers, partners, and prospects.
Develop, execute, and own GTM and sales strategies focused on AI in customer experience to grow adoption of Amazon Connect and AWS Applied AI Solutions.
Drive alignment across diverse stakeholders to orchestrate Connect GTM and strategic pursuits.
Capture customer insight to influence product roadmap for Amazon Connect Customer and AWS Applied AI Solutions.
Create scalable programs and best practices to unblock challenges and drive growth.
Serve as an Amazon Connect AI subject matter expert supporting broader internal teams.
Lead cross-functional initiatives that improve Amazon Connect's GTM capabilities, operational excellence, and business rhythms.