Executive AI Outcomes Strategist

ThoughtSpot; Mountain View (CA); Hybrid; USD 133,000 - 190,000; Full time

Benefits offered by this job

In-office 3+ days/week

Office energy & collaboration

AI-first culture

Job summary

ThoughtSpot is seeking a Principal AI Outcomes Manager, the most senior strategic presence inside a customer account. You co-own the relationship, the outcomes plan, the renewal, and the expansion — across the entire customer lifecycle and at the highest levels of customer engagement.

You are the customer's primary AI analytics advisor and the face of ThoughtSpot to their executive leadership. This named-account role spans from data teams to the C-suite, shaping commercial strategy alongside

Qualifications

• 8+ years in a customer-facing role blending business and technology.
• Executive presence and C-suite fluency in communicating strategy.
• Deep business acumen with ROI and multi-year value roadmaps.
• Analytics and AI fluency; credible with ThoughtSpot or similar platforms.

Responsibilities

• Own the executive-level outcomes plan and surface high-value use cases.
• Partner across the account with the AE to build multi-threaded sponsor networks.
• Drive adoption, measure outcome attainment, and report to the board.
• Lead renewal and expansion discussions with visibility into GRR and NRR.
• Mock and prototype to accelerate executive buy-in and roadmaps.

Skills

Executive presence

AI fluency

Enterprise account ownership

Renewal strategy

Multi-stakeholder leadership

Strategic advisory

Commercial acumen

Account planning

Tools

Spotter

Liveboards

Data Apps

Tableau

Power BI

Looker

Sigma

Job description

ThoughtSpot is seeking a Principal AI Outcomes Manager, the most senior strategic presence inside a customer account. You co-own the relationship, the outcomes plan, the renewal, and the expansion — across the entire customer lifecycle and at the highest levels of customer engagement.

You are the customer's primary AI analytics advisor and the face of ThoughtSpot to their executive leadership. This named-account role spans from data teams to the C-suite, shaping commercial strategy alongside