Executive Administrative Assistant – Global Banking (In-Office)

JPMorgan Chase; Miami (FL); On-site; USD 45,000 - 70,000; Full time

Job summary

JPMorgan Chase in Miami, FL, is seeking an Executive Administrative Assistant to support Global Banking leaders. You will manage calendars, coordinate travel, prepare expenses, and handle day-to-day logistics to ensure smooth operations in a fast-paced environment.

The role emphasizes discreet handling of confidential information, collaboration with senior teammates, and delivering high-quality client and colleague experiences in a five-days-in-office setting.

Qualifications

• At least three years of administrative support experience in a fast-paced professional environment.
• Strong organizational and time-management skills, with the ability to work independently, manage competing priorities, and adapt to change.
• Experience managing complex calendars and coordinating domestic or international travel.
• Clear and professional written and verbal communication skills, with a strong service orientation.
• Sound judgment, discretion, and problem-solving skills, including the ability to recognize when escalation is appropriate.
• Proficiency with Microsoft 365 and the ability to learn and apply new technologies and approved firm tools.
• Comfort using approved AI tools to draft, summarize, organize information, and streamline routine tasks, while verifying outputs and complying with confidentiality, data privacy, and firm policies.

Responsibilities

• Manage complex calendars, prioritize meeting requests, resolve routine conflicts, and elevate sensitive or higher-risk matters appropriately.
• Coordinate domestic and international travel, including detailed itineraries, required documentation, and timely adjustments when plans change.
• Prepare and process expense reports accurately and promptly, resolve exceptions, and follow applicable firm policies and guidelines.
• Coordinate meetings and client visits, including agendas, materials, attendee information, conference rooms, catering, technology, and follow-up items.
• Partner with leaders and key stakeholders to understand priorities, maintain documents, and support timely completion of administrative deliverables.
• Support employee engagement activities, team recognition, local events, and other initiatives that contribute to an inclusive and connected workplace.
• Provide physical site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, ordering and stocking supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, always ensuring superior client service.
• Collaborate with administrative colleagues to provide seamless backup coverage and continuity of support during absences and periods of increased demand.
• Identify practical opportunities to simplify administrative processes, reduce rework, and improve service using Microsoft 365 and other approved firm tools.
• Handle confidential information with discretion and perform responsibilities in accordance with firm policies, data-handling requirements, expense guidelines, and internal controls.

Skills

Administrative support

Calendar management

Travel coordination

Communication skills

Discretion

Problem solving

AI tools usage

Tools

Microsoft 365

Job description

JPMorgan Chase in Miami, FL, is seeking an Executive Administrative Assistant to support Global Banking leaders. You will manage calendars, coordinate travel, prepare expenses, and handle day-to-day logistics to ensure smooth operations in a fast-paced environment.

The role emphasizes discreet handling of confidential information, collaboration with senior teammates, and delivering high-quality client and colleague experiences in a five-days-in-office setting.