Event Technology Director - Lead World-Class Venues

Encore Global; Schaumburg (IL); On-site; USD 48,000 - 62,000; Full time

Job summary

Encore Global is seeking a Director, Event Technology (SNE) in Schaumburg, IL. You will lead a small team, manage venue revenue of $450k–$900k, and report to senior venue leadership.

The role combines operations, sales, and technical expertise to deliver World-Class service for events. You will drive profitability, manage client relationships, coordinate on-site technical execution, and align resources to meet performance and quality standards.

Qualifications

• 3+ years of audio visual experience.
• 1+ years of supervisory experience.
• 2+ years of customer service or hospitality experience preferred.
• Effective leadership abilities and customer satisfaction focus.
• Bachelor’s degree is preferred or equivalent experience.

Responsibilities

• Develop and maintain strong relationships with clients and venue personnel.
• Manage venue P&L and ensure profitability.
• Oversee daily floor operations, scheduling, setup, and strikes.
• Troubleshoot equipment and software issues on-site.
• Create strategies to maximize revenue per event and prepare proposals.

Skills

Audio Visual Experience

Supervisory Experience

Customer Service

Leadership

Financial Acumen

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

CRM/ERP systems

Job description

Encore Global is seeking a Director, Event Technology (SNE) in Schaumburg, IL. You will lead a small team, manage venue revenue of $450k–$900k, and report to senior venue leadership.

The role combines operations, sales, and technical expertise to deliver World-Class service for events. You will drive profitability, manage client relationships, coordinate on-site technical execution, and align resources to meet performance and quality standards.