Event Operations Leader - Orchestrate Memorable Events

Lucky Strike Entertainment; San Marcos (CA); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Paid vacation

Paid holidays

Discounts: Bowling, Boomer's, Waterpar

Retail discounts

Event discounts

Job summary

Lucky Strike Entertainment in California seeks an Event Operations Manager to lead a team from setup to breakdown, own the guest experience across group events, and turn every booking into repeat visits.

You will partner with Sales to identify upsell opportunities, train staff, manage event spaces and labor, and monitor profitability while staying flexible for nights, weekends and holidays.

Qualifications

• 3 or more years of event, hospitality, or operations leadership experience.
• Track record of executing events that drive repeat business and guest satisfaction.
• Experience managing and developing event staff in high-volume, fast-paced settings.
• Financial acumen including event profitability, labor scheduling, cost control, and upsell strategies.
• Strong organizational skills and ability to manage multiple events and priorities simultaneously.
• Flexible availability including nights, weekends, holidays, and peak event seasons.

Responsibilities

• Execute events from setup through breakdown, leading your team to deliver seamless, memorable group experiences.
• Partner with Sales to identify upsell opportunities, drive repeat bookings, and grow event revenue.
• Train and develop event staff on hospitality standards, event flow, and high-volume execution.
• Ensure event spaces, lanes, and attractions are set, staffed, and guest-ready before every event.
• Manage event labor, track financial performance, and complete post-event reporting.
• Stay active and visible during nights, weekends, holidays, and peak event seasons.

Skills

Event leadership

Hospitality

Operations management

Financial acumen

Staff development

Organizational skills

Availability nights weekends holidays

Job description

Lucky Strike Entertainment in California seeks an Event Operations Manager to lead a team from setup to breakdown, own the guest experience across group events, and turn every booking into repeat visits.

You will partner with Sales to identify upsell opportunities, train staff, manage event spaces and labor, and monitor profitability while staying flexible for nights, weekends and holidays.