Event Operations Leader – Memorable Group Events

Lucky Strike Entertainment; McLean (VA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Employee stock purchase program

Paid vacation and holidays

Employee assistance program (EAP)

Job summary

Lucky Strike Entertainment in the United States is seeking an Event Operations Manager to lead teams from setup to breakdown, ensuring a superior guest experience for all group events. You will drive revenue with sales partnerships and coach staff to maintain hospitality standards in a fast-paced environment.

The role requires hands-on leadership, excellent organization, and availability for nights, weekends, and holidays as events peak.

Qualifications

• 3+ years of event, hospitality, or operations leadership experience
• Track record of executing events that drive repeat business and guest satisfaction
• Experience managing and developing event staff in high-volume, fast-paced settings
• Financial acumen including event profitability, labor scheduling, cost control, and upsell strategies
• Strong organizational skills and ability to manage multiple events and priorities
• Flexible availability including nights, weekends, holidays, and peak event seasons

Responsibilities

• Execute events from setup through breakdown, leading your team to deliver seamless, memorable group experiences
• Partner with Sales to identify upsell opportunities, drive repeat bookings, and grow event revenue
• Train and develop event staff on hospitality standards, event flow, and high-volume execution
• Ensure event spaces, lanes, and attractions are set, staffed, and guest-ready before every event
• Manage event labor, track financial performance, and complete post-event reporting
• Stay active and visible during nights, weekends, holidays, and peak event seasons

Job description

Lucky Strike Entertainment in the United States is seeking an Event Operations Manager to lead teams from setup to breakdown, ensuring a superior guest experience for all group events. You will drive revenue with sales partnerships and coach staff to maintain hospitality standards in a fast-paced environment.

The role requires hands-on leadership, excellent organization, and availability for nights, weekends, and holidays as events peak.