Event Operations Manager - Create Memorable Events

Lucky Strike Entertainment Corporation; Towson (MD); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Wellness resources

401(k) retirement plan

Employee stock purchase program

Employee assistance program (EAP)

Paid vacation & holidays

Discounts: bowling & waterpark

Job summary

Lucky Strike Entertainment Corporation is seeking an Event Operations Manager to lead events from setup to breakdown, ensuring an exceptional guest experience and repeat bookings. You will drive revenue with the sales team, train staff, and oversee staffing, budgets, and post-event reporting.

The role requires strong leadership, hands-on involvement during nights and weekends, and the ability to manage multiple events in a fast-paced entertainment environment.

Qualifications

• 3 or more years of event, hospitality, or operations leadership experience.
• A track record of executing events that drive repeat business and guest satisfaction.
• Experience managing and developing event staff in high-volume, fast-paced settings.
• Financial acumen including event profitability, labor scheduling, cost control, and upsell strategies.
• Strong organizational skills and the ability to manage multiple events and priorities simultaneously.
• Flexible availability including nights, weekends, holidays, and peak event seasons.

Responsibilities

• Execute events from setup through breakdown, leading your team to deliver seamless, memorable group experiences.
• Partner with Sales to identify upsell opportunities, drive repeat bookings, and grow event revenue.
• Train and develop event staff on hospitality standards, event flow, and high-volume execution.
• Ensure event spaces, lanes, and attractions are set, staffed, and guest-ready before every event.
• Manage event labor, track financial performance, and complete post-event reporting.
• Stay active and visible during nights, weekends, holidays, and peak event seasons.

Skills

Event leadership

Staff development

Financial acumen

Organizational skills

Flexible availability

High-volume events

Job description

Lucky Strike Entertainment Corporation is seeking an Event Operations Manager to lead events from setup to breakdown, ensuring an exceptional guest experience and repeat bookings. You will drive revenue with the sales team, train staff, and oversee staffing, budgets, and post-event reporting.

The role requires strong leadership, hands-on involvement during nights and weekends, and the ability to manage multiple events in a fast-paced entertainment environment.